If you’re running late, please attempt to modify your end time in the app or on the website. Car sharing counts on you returning the vehicle on time and communicating with Avail if you need to extend your trip. Otherwise, trust can be broken, and car owners may not be able to use their vehicles when they’d like.
If your trip cannot be extended and your vehicle is returned more than two hours late, you may incur additional charges or fees. We appreciate your timeliness and honest communication in advance to make car sharing successful.