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What should I do if I get a toll bill in the mail?

If a driver passes through a toll plaza and uses the electronically tolled or “Pay by Mail” lane, a bill may be automatically sent to you. If you receive a toll bill in the mail that is from a driver’s trip, send a photo of the bill to The photo must capture the date/time of the toll and the amount charged. Drift Support will review the toll bill and reimburse you for the toll once they confirm the dates of the toll match a borrower's trip.

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