Protected by Allstate

How do I report an incident?

If you are in an accident while borrowing a Avail vehicle, you should call the police to report the accident and any injuries before reporting an incident to us.  Also, please protect the car from further damage by getting it off the road.  You should then share insurance, contact, and vehicle information with any other drivers.  After, take pictures, note accident details and jot down the names and phone numbers of any witnesses. 

Please then report the incident to Avail Support at 877-447-9403 or When reporting an incident, you will be asked a series of questions so Avail can determine how to process the incident.

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